Sgt Staples
Mayor
MORNING AFTER: Christmas returns hit new high...
Online retailers not equipped to cope...
Purchases Boomerang Back to Retailers...
Purchases Boomerang Back to Retailers, Costing Them Dearly; Returns Are a ‘Dirty Business’
Approximately 30m unwanted goods worth a total of £500m will be returned during the holiday period this year, according to research by LCP Consulting, a logistics consultancy.
Across ecommerce, returns average 15-20 per cent, although fashion eretailers see much higher rates of up to 50 per cent.
CollectPlus, the parcel delivery operator, has estimated that 31 per cent of goods purchased online this Christmas will be returned.
Online retailers not equipped to cope...
Purchases Boomerang Back to Retailers...
Purchases Boomerang Back to Retailers, Costing Them Dearly; Returns Are a ‘Dirty Business’
Approximately 30m unwanted goods worth a total of £500m will be returned during the holiday period this year, according to research by LCP Consulting, a logistics consultancy.
Across ecommerce, returns average 15-20 per cent, although fashion eretailers see much higher rates of up to 50 per cent.
CollectPlus, the parcel delivery operator, has estimated that 31 per cent of goods purchased online this Christmas will be returned.